Technical Sales & Support

Find the matching product for your application. KEB Automation’s Technical Sales & Support Team provides individual advice about products and solutions and is responsible for preparing quotes. Every offer is tailored to your requirements, enabling you to gain the greatest possible benefits.

Do you have a technical query or do you need order and delivery information? KEB would be happy to help. Contact us directly here. 

INDIVIDUAL PRODUCT ADVICE

From drive controllers to motors and brakes – when selecting the right products for your application, our Sales & Support Team will offer you prompt and professional support. We consider your individual needs, ensuring the best result for every application. Our team works with you to carefully check which drive and automation solution is technically feasible and best suited to your specific requirements.

PREPARATION OF QUOTES

Have you found a suitable solution for your application in KEB’s product portfolio? If so, we will gladly draw up a personal offer as the next step. We will give you a transparent overview of all the relevant information. Whether it is for new projects with small-scale production, initial samples, spare parts or series orders, KEB’s Technical Sales & Support Team will send you an appropriate quote and will always be happy to help with any queries.

DO YOU HAVE ANY QUESTIONS? WE WILL BE HAPPY TO HELP YOU!

Simply send us a message via our contact form.

Contact us now

TECHNICAL SUPPORT

We would be happy to answer your technical questions. KEB’s Sales & Support Team is your direct line for any questions you may have about commissioning. If a failure or malfunction should occur, our experts will provide you with quick and uncomplicated telephone support. We are also always available if you have any questions about the organisation of on-site service visits.

To make the support process even easier, you can download the "Teamviewer Quicksupport" program here.

DELIVERY INFORMATION

From receipt of your order to delivery, the Sales & Support Team is, of course, available to answer your questions. They will provide you with reliable information about the status of your order at KEB to facilitate planning your end. All dates related to your delivery are monitored in detail so that we can inform you as quickly as possible about any relevant steps involved in the preparation of your order. 

News, Video
If devices that have broken down were previously repaired, KEB's "As good as new" service restores drive controllers to as good as new condition – and renews the warranty.
Tim Schöllmann | 04.03.2022
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KEB's service enables virtual drive sizing to identify potential problems in advance and speed up commissioning with Hardware-in-the-Lop (HIL).
Tim Schöllmann | 07.07.2022
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As of now, Ennova will take over the KEB service business from the previous partner in Brazil.
Daniel Kappmeyer | 15.07.2022